Ethnic Beauty Supply Store, Oakland CA | (510) 601-5914
Are you looking for a specific brand or item? Do you need recommendations for a professional hair care line ? Send us a message, and we will get back to you soon!
4793 Telegraph Avenue, Oakland, California 94609, United States
09:00 am – 07:00 pm
Quality should never be a compromise. From the most popular professional haircare products and brands, to the latest styling aids and hair treatments, we bring it all to you! We are committed to being the only place you need to help your clients look great and maintain healthy hair!
We want you to be completely happy with your shopping experience from order to delivery. If you have questions about our products, delivery, or shipping, please get in touch!
We stock a variety of essential products and tools for licensed stylists and barbers. We have products for every hair type, from natural haircare systems, straightening systems, relaxer systems, with professional and over the counter color systems. Whatever your needs are we have you covered! We only stock professional wholesale and retail products that are healthy for your hair, your client’s hair and for the planet.
ITEMS PURCHASED ONLINE
Most items purchased online at www.universalbeautypro.com can be returned to our local store. The return should meet the following guidelines: Please contact Customer Service prior to taking any action:
Most items purchased online at www.universalbeautypro.com or in-store, can be returned for a store credit or exchange upon receipt of return at Universal Beauty Supply store, with a few exceptions:
Merchandise may be returned within 30 days from original purchase date for store credit under the following guidelines, along with applicable restocking fees that may apply.
a. Customer Service Representative notified to initiate return.
b. Merchandise must be in original packaging and resalable condition.
c. An invoice/invoice #, is required to receive credit for any return.
d. Relaxers may only be returned when unopened and in original packaging.
f. Products with price stickers affixed or in damaged packaging cannot be returned.
g. Discontinued and/or used merchandise cannot be returned.
Restocking fees will be assessed as follows:
• 0-30 Days - NO RESTOCKING FEE CHARGED
• 31- Days - 20% restocking fee of price
II. Electrical Appliances, Shears and Clippers that are unopened and unused are subject to the following sales returns guidelines, in addition to the above:
a. Must be returned/exchanged within 30 days of purchase.
b. Product must be in original packaging with instructions and all accessories.
c. An invoice is required for full credit; otherwise, lowest price in last 90 days will apply.
d. An extended manufacturer warranty will be supported by either the vendor or Universal Beauty Supply.
III. Universal Beauty Supply Store Purchases:
All returns of products purchased at Universal Beauty Supply store must be returned to the store within 30 days, with proof of purchase, receipt required. Electrical items and shears that are unopened and unused will be refunded or exchanged only with a receipt within 30 days of purchase.
Effective: January 01, 2020